Q1. How can I place an order on Calibra India?
You can browse our products, select the items you wish to purchase, add them to your cart, and complete the order using our secure checkout process.
Q2. What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, and other payment options supported by our secure payment gateway.
Q3. Is my payment information secure?
Yes. All payments are processed through SSL-encrypted, secure third-party payment gateways. We do not store your complete card or payment details on our servers.
Q4. How long does delivery take?
Orders are usually delivered within 5–7 working days, depending on your location and courier partner availability.
Q5. Can I return or exchange innerwear or intimate products?
Due to hygiene and safety reasons, innerwear and intimate products are non-returnable and non-exchangeable, unless the item is received damaged or incorrect.
Q6. What should I do if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order ID and product images at makhijaintimates@gmail.com.
Q8. Do you offer Cash on Delivery (COD)?
Cash on Delivery availability depends on your location and order value and may not be available for all orders.
Q9. How can I contact customer support?
You can reach us using the details below:
Email: makhijaintimates@gmail.com
Phone: (079) 25631570 | 94281 18791
Address: Ahmedabad, Gujarat, India